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<a href="/ITS/benecost.nsf/SingleLink?ReadForm&Tax=Intelligent+Transportation+Systems+Transit+Management&Location=Lessons">Transit Management</a> > <a href="/ITS/benecost.nsf/SingleLink?ReadForm&Tax=Intelligent+Transportation+Systems+Transit+Management+Transportation+Demand+Management&Location=Lessons">Transportation Demand Management</a>

Transportation demand management service, such as ride sharing/matching, dynamic routing/scheduling, and service coordination, increase public access to transit resources where coverage is limited.

Operating headway-based transit service during high frequency service hours can reduce bus bunching.(January 2011)

For a comprehensive transit ITS deployment program, select an agency project manager with skills in planning, information technology, and communications.(May 2010)

Secure high level management support and broad participation throughout an organization during the implementation and operation of transit automatic vehicle location systems.(2008)

Understand user and usability issues surrounding the development and deployment of kiosks and Interactive Voice Response (IVR) systems.(4/14/2006)

Consider the pros and cons of performance bonds as they may not be appropriate for all types of procurements.(January 2006)

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.(January 2006)

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.(January 2006)

Assure accurate late train arrival forecasts in support of a Connection Protection system.(5/12/2004)

Incorporate real-time bus and train location information in the Connection Protection algorithm.(5/12/2004)

Adjust bus schedules to assure adequate time to accomplish rail-to-bus connections, given the risk of late train arrivals at connecting stations.(5/12/2004)

Consider various technical applications and processes, such as using GIS, evaluating systems compatibility and the facility for upgrades, when deploying ITS.(March 2003)

When deploying ITS for transit service, perform a technology assessment during the planning phase, gather technology operator input, and designate a project manager with adequate decision-making authority.(1/5/2002)

Improve demand response transit using ITS technology, including CAD/AVL, with Mobile Data Terminals (MDT), electronic ID cards, and Geographic Information Systems (GIS).(1/1/1998)

Understand cities' markets and customer bases to define a tailored service and increase the utilization rates of carsharing and new mobility services. (06/04/2018)

Build a strong public-private partnership to bring electric mobility to more people.(April 2017)

A Smart City must address real-world challenges, not just deploy technology. (01/03/2017)

Engage labor early and address accessibility issues at the outset when considering partnering with new mobility services.(January 2017)

Understand consumer needs and requirements and create a low-risk trial environment in the development of Mobility as a Service applications.(10/11/2016)

Engage in robust targeted marketing and communication when forming partnerships with private mobility providers.(10/01/2016)

Integrate the features of transportation networking companies and other shared mobility services into existing transportation systems and services in ways leveraging the services’ strengths and features.(2016)

Continue to promote carpooling and transit services during an incremental deployment of Express Toll lanes.(03/21/2014)

In deploying a comprehensive transit ITS program, develop strategies and requirements for planning, procurement, implementation, and ongoing operations.(May 2010)

Define clear goals for a comprehensive transit ITS deployment program and track the achievement of those goals to evaluate program's success.(May 2010)

Australian study urged that safety helmets be made more widely available to e-scooter riders as 39 percent of them were not helmet compliant.(07/11/2019)

USDOT identifies ten characteristics that support an Integrated Corridor Management (ICM) approach to improving throughput and reducing congestion.(11/01/2018)

Ensure that a planned Mobility-as-a-Service (MaaS) model works for both public/private organizations and increases transparency over one’s transportation choices(02/28/2017)

Universities' success in dramatically reducing single occupant vehicle (SOV) travel presents potentially useful models to be considered for applications through partnerships at other scales.(05/01/2016)

Recognize issues in deploying ITS technologies for coordinating and improving Human Services Transportation.(August 2006)

Consider different operational strategies when deploying ITS.(March 2003)

Develop a thorough installation and implementation process as part of the ITS deployment.(March 2003)

Adequately invest and plan for the deployment of an Advanced Public Transportation System (APTS).(January 2003)

Recognize the data requirements of an Advanced Public Transportation System (APTS).(January 2003)

Develop a long term vision for an Advanced Public Transportation System (APTS).(January 2003)

Real-time automated passenger counter data enables responsiveness to periods of high and low demand for light rail.(January 2015)

Conversion of HOV to HOT lanes decreases express bus travel time from 25 to 8 minutes, increases bus speeds from 18 to 55 mph, and increases reliability and ridership.(January 2011)

Joint deployment of scheduling software and Automatic Vehicle Location/Mobile Data Terminals (AVL/MDT) increased ridership and quality of service for two rural transit providers.(December 2010)

In rural Pennsylvania, demand-response service vehicles experienced a nine percent increase in overall on-time performance and over five percent decrease in non-revenue miles traveled.(08/31/2009)

In rural Pennsylvania, demand-response service vehicles experienced a nine percent increase in overall on-time performance and over five percent decrease in non-revenue miles traveled.(08/31/2009)

An evaluation of scheduling software for the paratransit service in Billings, Montana found that the break-even point for savings as a result of the software implementation was a three percent improvement in efficiency.(May 2, 2007)

Experience with the Omnilink system in Prince William County, Virginia suggests that with less than 20 passengers per hour, adding 10 minutes of slack time allows accommodation of one or two deviations per hour for routes taking approximately 35 minutes to drive without deviations.(January 2007)

Implementation of a two-way radio network with paratransit scheduling software provides better customer service, better scheduling, and more efficient staffing.(March 2003)

New Mexico's scheduling/billing sofware leads to better customer service, more efficient reporting and billing, and better coordination between transportation providers and funding agencies.(March 2003)

Implementation of paratransit software with Automatic Vehicle Location/Mobile Data Terminal (AVT/MDT) technologies leads to increase in trip productivity; reduction in administrative staff; and greater overall confidence in the transportation system.(March 2003)

Scheduling software enabled St. Johns County in northeast Florida to reduce office staff from 9 to 4.5 full-time equivalents, while doubling the number of daily trips on the paratransit service, saving $58,000 per year.(February 2003)

Integrated transit ITS technologies for a flexible-route transit service reduced the amount of time required to arrange passenger pick-up or drop-off off the fixed route from two days to two hours.(1/5/2002)

At an intersection in Eindhoven, the Netherlands a transit signal priority system reduced bus schedule deviation by 17 seconds. (1-4 May 2000)

In San Jose, California, a paratransit program equipped with AVL/CAD and an automated scheduling and routing system, realized increased ridership, better on-time performance, and a $500,000 reduction in annual operating costs.(March/April 1997)

In San Jose, California, a paratransit driver commented that she was satisfied with a new AVL/CAD scheduling and routing system, and said it was useful for settling disputes concerning on-time performance .(March/April 1997)

In 1996, the project benefits of existing and planned deployments of transit ITS technologies were estimated to yield between $3.8 billion and $7.4 billion (discounted dollars for 1996) within several years.(July 1996)

Transit AVL can improve O&M and reduce operating expenses.(November 1995)

In Europe, a centralized and coordinated paratransit system resulted in a 2 to 3 percent annual decrease in the cost to provide paratransit services.(1994-1998)

26.4 percent of Uber/Lyft riders surveyed in the Denver area indicated they would have driven and needed a parking location if ride-hailing services were not an option.(2/18/19)

Simulation of ride sharing schemes finds benefits may be limited.(01/01/2019)

Suburban dwellers report higher usage of public transit and reduced use of personal vehicles as a result of utilizing Transportation Network Companies (TNCs).(March 2018)

Transportation network company (TNC) usage is associated with decreased vehicle ownership and fewer single occupancy vehicle trips.(2018)

Private transit services can complement public transit and help reduce solo car trips.(2018)

RideKC’s Freedom On-Demand, an app-based, same-day transportation service, reduced paratransit trip cost from $27.13 to $15.80 a trip, saving $166,000 in 5 months.(October 5, 2017)

Partnering with Uber and Lyft reduced per-trip costs on MBTA's "The RIDE" paratransit program by over 80 percent.(9/26/17)

Rise of ridesharing credited with a 25 to 35 percent decrease in alcohol-related collisions in NYC.(04/07/2017)

New York City’s app-based ride services provide increased mobility options but with a cost: over 600 million additional vehicle miles travelled over three years.(February 27, 2017)

A modeling effort showed that the number of vehicle miles traveled by autonomous mobility-on-demand vehicles can be reduced by 50 percent when service is paired with mass transit.(January 2017)

Free floating, one-way car sharing model reduces GHG per household by up to 18 percent(July 2016)

Comparison of ridesharing and public transit trip times finds ridesharing trips travel the same distance, on average, 10 minutes faster and 66 percent of trips would be twice as long by transit versus ridesharing.(November 3, 2015)

Study shows that utilizing distributed parking facilities can improve the overall performance of an Automated Mobililty-on-Demand system(June 2015 )

Arlington County, VA bikesharing service saves members an estimated $2 million dollars in transportation spending.(May 2015)

Meta-analysis suggests bike share systems can increase public transit usage.(05/03/2020)

A micromobility study found that shared electric scooters have potential to reduce passenger vehicle usage.(02/28/2020)

More transit use, more walking, higher satisfaction: Early results from the Mobility on Demand (MOD) Sandbox pilot projects.(02/01/2019)

Chicago study finds e-scooters are travel time competitive compared to driving in parking constrained environments.(12/12/2018)

Comparative analysis indicates that e-scooters produce 98 percent less emissions than a traditional single passenger car, amongst other measures of efficiency.(12/7/2018)

Bike share systems have potential to decrease automobile travel and increase active travel.(01/01/2017)

An autonomous mobility-on-demand dispatching system can reduce average passenger wait time by 30 percent and increase trip dispatch success rate by 8 percent.(07/01/2015)

Study shows that utilizing distributed parking facilities can improve the overall performance of an Automated Mobililty-on-Demand system(June 2015 )

Study finds that bike sharing may increase rail transit usage by 15 percent, but decrease bus usage.(12/01/2014)

A study of London’s bike sharing system finds net safety and health benefits. (02/12/2014)

The METropolitan Special Transit, a paratransit service in Billings, Montana, spent approximately $43,500 to add automatic vehicle location (AVL) technology to its fleet of 15 vehicles. $83,575 was spent for a computer-assisted scheduling and dispatching (CASD) software system.(May 2, 2007)

TMC central hardware costs can exceed $200,000 if regional communications and system integration are required.(5 August 2004)

Client Referral, Ridership, and Financial Tracking (CRRAFT), a New Mexico Web-based system that provides coordination between funding agencies and their subgrantees cost about $1 million to implement. CRRAFT is one of five transit agency highlighted in a rural transit ITS best practices case study.(March 2003)

Computer aided dispatching systems associated with fixed-bus and demand responsive transit systems can range in cost from $10,000 to greater than $50,000 per deployment.(November 2000)

The cost to implement an advanced public transportation systems in Ann Arbor, Michigan was $32,500 per bus.(October 1999)

Carsharing service Car2Go pays cities $1,009 to $2,644 per vehicle for parking and other operating costs.(2016)

Arlington County, VA spent $1,431,000 to operate its bikesharing service in FY2014. (May 2015)

Transit improvements, carpooling campaign, and HOV to HOT conversion demonstration project cost $70,460,779 for capital and $55,896,725 for ongoing maintenance.(03/21/2014)

The overall cost to implement a region-wide Traffic Management System in Portland Oregon was estimated at $36 million.(09/01/2013)

The capital cost to install a next generation transit signal priority system in the Portland area was estimated at $500,000.(06/01/2010)

The cost to operate the Capital Bikeshare program in Arlington, VA was estimated at $2 Million per year.(01/01/2018)

In Arlington, Texas, the cost to lease two autonomous public shuttles to carry passengers from remote parking lots to its stadium venues was $272,000.(08/11/2017)

Minnesota Urban Partnership Agreement project costs total $380 million over a 10-year post-deployment timeframe. (January 4, 2013)

Automated transit scheduling and dispatch system - Capital cost/unit - $150000 - O&M cost/unit - $14400(February 2009)

Automated transit scheduling and dispatch system - Capital cost/unit - $150000 - O&M cost/unit - $14400(February 2009)

Demand Response Software Upgrade - Capital cost/unit - $1600 - O&M cost/unit - $420(March 2003)

Transit Software Development - Capital cost/unit - $1600 - O&M cost/unit - $420(March 2003)

900 MHz two-way radio - Capital cost/unit - $1600 - O&M cost/unit - $420(March 2003)

Demand Response Software - Capital cost/unit - $1600 - O&M cost/unit - $420(March 2003)

Transit Center Labor - Capital cost/unit - $54600(7/22/2002)

Transit Center Vehicle Location Interface - Capital cost/unit - $11000 - O&M cost/unit - $5400 - Lifetime - 7 years(7/22/2002)

Transit Center Software for Tracking and Scheduling - Capital cost/unit - $46200 - O&M cost/unit - $6000 - Lifetime - 7 years(7/22/2002)

Transit Center Hardware - Capital cost/unit - $7500 - Lifetime - 7 years(7/22/2002)

Hardware Upgrade for Dynamic Ridesharing - Capital cost/unit - $6000 - O&M cost/unit - $120(July 2005)

Hardware Upgrade for Dynamic Ridesharing - Capital cost/unit - $8000 - O&M cost/unit - $160(July 2005)