CVO inspectors participating in CVISN focus groups felt that CVISN technology saved time, and improved the speed and accuracy of data reporting.
Date Posted
08/14/2002
Identifier
2007-B00488
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Evaluation of the Commercial Vehicle Information Systems and Networks (CVISN) Model Deployment Initiative: Volume I - Final Report

Summary Information

This study examined CVISN (Commercial Vehicle Information Systems and Networks) and evaluated the impacts of electronic screening, electronic credentialing, and safety information exchange on commercial vehicle operations in "truck shed" states. In 1996, Maryland and Virginia initiated a prototype program designed to develop standards and evaluate baseline conditions. By 1999, five states including Maryland, Virginia, Connecticut, Kentucky, and Oregon were actively engaged in the CVISN pilot. These programs were analyzed to evaluate the benefits and costs of CVISN prior to national deployment.

Customer satisfaction studies were conducted. Three-hundred and seventy (370) questionnaires were collected from CVO inspectors and 50 inspectors participated in focus groups.

FINDINGS

Overall, CVO inspectors participating in interviews and focus groups felt the CVISN technology saved time, and improved the speed and accuracy of data reporting.