Human Service Transportation Coordination System Maintenance - Annual Help Desk support for system data or program issues and/or user updates and training issues, as well as the support options such as email, fax, on-line chat, or phone. - Smart Card hardware support for troubleshooting and maintain the smart card equipment. - User updates - Server maintenance for web site monitoring, system backups, troubleshooting and documentation updates, limited software modifications, and IT support and project management. Maintenance includes 208 vehicles within 14 agencies.
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